Specification confirmation
Before quoting, we confirm the product, plant part, form, mesh size (for powders), packaging and any parameters your team requires. If a requirement cannot be met reliably, we tell you.
Sampling
Where available for the product, samples can be arranged so you can evaluate material before a bulk order. Sample availability and any charges are confirmed per enquiry.
Testing arrangements
Where you require laboratory testing, the parameters and whether testing is done through an external laboratory are agreed before supply. Testing costs and timelines are stated in the quotation.
Batch-specific documents vs general business documents
Batch-specific documents
For example, a certificate of analysis (COA) for the lot you receive. Availability depends on the product and the testing agreed, and is confirmed per order.
General business documents
Business registrations describe the company, not a specific batch. Our GSTIN is 23DSHPK0896Q2Z0. Any other certification is published here only after its issuer, number, validity and scope are verified.
Frequently asked questions
Do you provide a COA for every product?
COA availability depends on the product and the testing agreed for your order. Tell us which parameters you need and we will confirm what can be provided before you order.
Can I request third-party testing?
Yes. Share the parameters and preferred laboratory if any; we will confirm feasibility, cost and timing in the quotation.
Are your products certified organic?
We do not claim organic certification. Any certification will only be stated once the certificate and its scope are verified.